Programme Manager

Programme Manager

My client is a leading global provider of advanced mobile messaging solutions and services. With nearly two decades of industry experience, we serve a diverse range of clients, including major mobile operators, wholesale operators, and digital communication platforms.

Are you a seasoned Programme Manager with a knack for managing complex international technology projects? Do you thrive in environments that require client engagement, team leadership, and ensuring that projects are delivered on time and within scope?

What You'll Do as a Programme Manager:

In this role, you will oversee a portfolio of client-facing projects, ensuring their successful delivery while guiding and developing a team of project managers. You'll play a key role in driving growth by meeting financial objectives, cultivating strong client partnerships, and ensuring project success throughout.

Key Responsibilities:

• Oversee the execution of a global portfolio of technical projects, ensuring they are completed on schedule, within budget, and meet quality standards.
• Serve as the main point of contact for clients, managing expectations and nurturing strong, enduring relationships. Your client-facing expertise will be crucial for project satisfaction and retention.
• Lead, mentor, and develop a team of project managers, fostering a collaborative, high-performance environment that supports successful project outcomes.
• Monitor and manage the financial performance of all projects, focusing on financial planning, forecasting, and budgeting to meet revenue goals.
• Maintain ongoing communication with clients, gather feedback, and ensure their needs are addressed throughout the project lifecycle. Your commitment to customer satisfaction will be key to long-term success.
• Review project results and integrate lessons learned to enhance processes. Support pre-sales activities and contribute to streamlining project delivery timelines.

Requirements:

• At least 8 years of experience as a client-facing Programme Manager in the Telecoms or IT sectors, with a minimum of 3 years in a leadership role. Demonstrated success in managing and mentoring teams while delivering large, complex projects on time and within budget.
• PMI or PRINCE2 certification, with extensive experience in managing client relationships in IT/DevOps or Telecommunications.
• Strong expertise in financial planning, budgeting, and forecasting, with a proven ability to manage projects within financial parameters.
• Excellent leadership and team development skills, with the ability to inspire high-performing teams.
• Exceptional communication skills, both written and verbal, with the ability to engage with technical teams and executive stakeholders alike.
• A proactive, customer-focused mindset with a passion for continuous improvement. Highly organized and capable of managing multiple priorities in a fast-paced environment.

Please note:

We have a number of similar positions currently, and in the future, which we would like to discuss with you should you indicate your interest in this role. When we receive your application for this role, we will contact you to advise you of our process for other similar positions.

Stelfox is fully compliant with GDPR regulations and you can read more in our privacy policy here: https://www.stelfox.com/privacy-policy-gdpr/

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We look forward to working with you.